{"id":31159,"date":"2020-09-29T09:35:33","date_gmt":"2020-09-29T09:35:33","guid":{"rendered":"https:\/\/www.safeshops.be\/?p=31159"},"modified":"2020-09-29T09:37:15","modified_gmt":"2020-09-29T09:37:15","slug":"wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage","status":"publish","type":"post","link":"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/","title":{"rendered":"Wijs als webshopuitbater je klanten correct de weg naar bemiddeling en arbitrage"},"content":{"rendered":"<h3><span style=\"color: #ff9500;\">Verplichte opname van alternatieve geschillenbeslechting in algemene voorwaarden<\/span><\/h3>\n<p>Ben jij eigenaar van een webshop die zich richt op consumenten? Dan is een recente uitspraak (C\u2011380\/19) van het Hof van Justitie van belang voor jou. Dat arrest bevestigt (voor zover nodig) nogmaals dat je in je algemene voorwaarden je klanten expliciet moet uitleggen waar ze terecht kunnen voor alternatieve geschillenbeslechting als ze niet tevreden zijn over jouw dienstverlening. Die verplichting geldt overigens ook indien de consument niet echt iets kan kopen op jouw website.<\/p>\n<p>Sirius Legal legt je uit hoe je als webshopuitbater je klanten correct de weg wijst naar bemiddeling en arbitrage.<\/p>\n<a href=\"https:\/\/siriuslegaladvocaten.be\/wijs-als-webshopuitbater-klanten-de-weg-naar-bemiddeling-en-arbitrage\/\" target=\"_blank\" class=\"button color-2 medium \" style=\"border-radius: 2px;\">Lees hier het volledige artikel<\/a>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Verplichte opname van alternatieve geschillenbeslechting in algemene voorwaarden Ben jij eigenaar van een webshop die zich richt op consumenten? Dan is een recente uitspraak (C\u2011380\/19) van het Hof van Justitie van belang voor jou. Dat arrest bevestigt (voor zover nodig) nogmaals dat je in je algemene voorwaarden je klanten expliciet moet uitleggen waar ze terecht kunnen voor alternatieve geschillenbeslechting als ze niet tevreden zijn over jouw dienstverlening. Die verplichting geldt overigens ook indien de consument niet echt iets kan kopen op jouw website. Sirius Legal legt je uit hoe je als webshopuitbater je klanten correct de weg wijst naar bemiddeling en arbitrage. &nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[234],"tags":[],"class_list":["post-31159","post","type-post","status-publish","format-standard","hentry","category-legal-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Wijs als webshopuitbater je klanten correct de weg naar bemiddeling en arbitrage - Becom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wijs als webshopuitbater je klanten correct de weg naar bemiddeling en arbitrage - Becom\" \/>\n<meta property=\"og:description\" content=\"Verplichte opname van alternatieve geschillenbeslechting in algemene voorwaarden Ben jij eigenaar van een webshop die zich richt op consumenten? Dan is een recente uitspraak (C\u2011380\/19) van het Hof van Justitie van belang voor jou. Dat arrest bevestigt (voor zover nodig) nogmaals dat je in je algemene voorwaarden je klanten expliciet moet uitleggen waar ze terecht kunnen voor alternatieve geschillenbeslechting als ze niet tevreden zijn over jouw dienstverlening. Die verplichting geldt overigens ook indien de consument niet echt iets kan kopen op jouw website. Sirius Legal legt je uit hoe je als webshopuitbater je klanten correct de weg wijst naar bemiddeling en arbitrage. &nbsp;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/\" \/>\n<meta property=\"og:site_name\" content=\"Becom\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Becomdigitalfederation\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-29T09:35:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-09-29T09:37:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/becom.digital\/app\/uploads\/2020\/09\/Uitgelichte-afbeelding-4.png\" \/>\n\t<meta property=\"og:image:width\" content=\"940\" \/>\n\t<meta property=\"og:image:height\" content=\"788\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"SafeShops.be\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@becomdigital\" \/>\n<meta name=\"twitter:site\" content=\"@becomdigital\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"SafeShops.be\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/\"},\"author\":{\"name\":\"SafeShops.be\",\"@id\":\"https:\/\/becom.digital\/nl\/#\/schema\/person\/9d2f9325b57c5b0c6f00b71c75dbc97f\"},\"headline\":\"Wijs als webshopuitbater je klanten correct de weg naar bemiddeling en arbitrage\",\"datePublished\":\"2020-09-29T09:35:33+00:00\",\"dateModified\":\"2020-09-29T09:37:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/\"},\"wordCount\":138,\"publisher\":{\"@id\":\"https:\/\/becom.digital\/nl\/#organization\"},\"articleSection\":[\"Legal\"],\"inLanguage\":\"nl-NL\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/\",\"url\":\"https:\/\/becom.digital\/nl\/wijs-als-webshopuitbater-je-klanten-correct-de-weg-naar-bemiddeling-en-arbitrage\/\",\"name\":\"Wijs als webshopuitbater je klanten correct de weg naar bemiddeling en arbitrage - 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