{"id":40763,"date":"2022-04-28T13:04:01","date_gmt":"2022-04-28T11:04:01","guid":{"rendered":"https:\/\/www.safeshops.be\/?page_id=40763"},"modified":"2025-01-08T10:28:19","modified_gmt":"2025-01-08T09:28:19","slug":"hoe-verloopt-de-bemiddeling","status":"publish","type":"page","link":"https:\/\/becom.digital\/nl\/hoe-verloopt-de-bemiddeling\/","title":{"rendered":"Hoe verloopt de bemiddeling?"},"content":{"rendered":"

[vc_row type=”full_width_section”][vc_column width=”1\/1″]

<\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″]
<\/div>[vc_column_text]Ben je niet tevreden over je laatste aankoop bij een Becom Trustmark Webshop?
\nDan kan je volgende stappen ondernemen:<\/p>\n

Stap 1: Heb je klacht ingediend bij de webshop?<\/strong>
\nNeem contact op met de webshop om je probleem te melden. Ga naar stap 2 indien je dat reeds gedaan hebt en je na 5 werkdagen geen antwoord gekregen of niet tevreden bent met de behandeling van je klacht.<\/p>\n

Stap 2: Draagt de webshop het Becom Trustmark of label?
\n<\/strong>Hier kan je enkel klacht indienen voor webshops die het Becom Label dragen. (Twijfel je? Check dan\u00a0hier<\/a>\u00a0even de ledenlijst). Draagt\u00a0 de webshop geen Becom Trustmark? Dan is Becom niet bevoegd om tussen te komen. Je kan hiervoor wel terecht bij de\u00a0consumentenombudsdienst<\/a>.<\/p>\n

Stap 3: Wat mag je verwachten?
\n<\/strong>Wij gaan zo snel mogelijk voor je aan de slag. We vragen je om ons 5 werkdagen de tijd te geven om je klacht over te maken en te behandelen met de webshop. We blijven steeds neutraal en helpen zoeken naar een oplossing waar beide partijen zich in kunnen vinden.[\/vc_column_text]

<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row type=”full_width_section”][vc_column width=”1\/1″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/1″][vc_column_text]Ben je niet tevreden over je laatste aankoop bij een Becom Trustmark Webshop? Dan kan je volgende stappen ondernemen: Stap 1: Heb je klacht ingediend bij de webshop? Neem contact op met de webshop om je probleem te melden. Ga naar stap 2 indien je dat reeds gedaan hebt en je na 5 werkdagen geen antwoord gekregen of niet tevreden bent met de behandeling van je klacht. Stap 2: Draagt de webshop het Becom Trustmark of label? Hier kan je enkel klacht indienen voor webshops die het Becom Label dragen. (Twijfel je? Check dan\u00a0hier\u00a0even de ledenlijst). Draagt\u00a0 de webshop geen Becom Trustmark? Dan is Becom niet bevoegd om tussen te komen. Je kan hiervoor wel terecht bij de\u00a0consumentenombudsdienst. Stap 3: Wat mag je verwachten? Wij gaan zo snel mogelijk voor je aan de slag. We vragen je om ons 5 werkdagen de tijd te geven om je klacht over te maken en te behandelen met de webshop. We blijven steeds neutraal en helpen zoeken naar een oplossing waar beide partijen zich in kunnen vinden.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"test-katrien1":[],"class_list":["post-40763","page","type-page","status-publish","hentry"],"yoast_head":"\nHoe verloopt de bemiddeling? 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