{"id":20699,"date":"2018-10-01T10:26:10","date_gmt":"2018-10-01T10:26:10","guid":{"rendered":"https:\/\/www.safeshops.be\/?p=20699\/"},"modified":"2019-05-02T14:01:12","modified_gmt":"2019-05-02T14:01:12","slug":"how-to-increase-your-nps-score","status":"publish","type":"post","link":"https:\/\/becom.digital\/fr\/how-to-increase-your-nps-score\/","title":{"rendered":"How to increase your NPS-score"},"content":{"rendered":"<h3><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20694 size-medium\" src=\"https:\/\/becom.digital\/wp-content\/uploads\/2018\/10\/NPS-score-Geert-Verbelen-300x122.jpg\" alt=\"NPS-score Deleye\" width=\"300\" height=\"122\" \/><\/strong><\/h3>\n<h3><strong>How transparant delivery information helps you to increase your NPS-score<\/strong><\/h3>\n<p>The use of e-commerce business can positively influence your NPS-score by getting the logistical basics right. These include the transparency of your delivery service, your communication &amp; flexibility towards customers and the choice of payment and delivery methods given to your customers.<\/p>\n<p>By delving deeper in the customer journey\u00a0 and improving upon logistical transparency your can positively influence your Net Promotor Score.<\/p>\n<p>This presentation was presented on the\u00a0<a href=\"https:\/\/etradesummit.be\/\">eTrade Summit 2018<\/a><\/p>\n<p>by\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/geert-verbelen-2764b5\/\">Geert Verbelen<\/a>\u00a0<a href=\"https:\/\/my.bpost.be\/nl\/blog\">Bpost\u00a0<\/a><\/p>\n<a href=\"https:\/\/becom.digital\/wp-content\/uploads\/2018\/10\/SHAREABLE-Geert-Verbelen-bpost.pdf\" target=\"_blank\" class=\"button color-2 medium \" style=\"border-radius: 2px;\"><i class='fa fa-address-book'><\/i>Download the presentation<\/a>\n","protected":false},"excerpt":{"rendered":"<p>How transparant delivery information helps you to increase your NPS-score The use of e-commerce business can positively influence your NPS-score by getting the logistical basics right. These include the transparency of your delivery service, your communication &amp; flexibility towards customers and the choice of payment and delivery methods given to your customers. By delving deeper in the customer journey\u00a0 and improving upon logistical transparency your can positively influence your Net Promotor Score. This presentation was presented on the\u00a0eTrade Summit 2018 by\u00a0Geert Verbelen\u00a0Bpost\u00a0<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[483],"tags":[476],"class_list":["post-20699","post","type-post","status-publish","format-standard","hentry","category-exportation-logistique","tag-presentation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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