{"id":18258,"date":"2017-07-28T11:41:43","date_gmt":"2017-07-28T11:41:43","guid":{"rendered":"http:\/\/newrelease.safeshops.be\/2017\/07\/28\/new-european-and-belgian-mediation-platforms-are-launched\/"},"modified":"2019-02-28T15:34:46","modified_gmt":"2019-02-28T15:34:46","slug":"new-european-and-belgian-mediation-platforms-are-launched","status":"publish","type":"post","link":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/","title":{"rendered":"New European and Belgian mediation platforms are launched"},"content":{"rendered":"

New EU rules require all webshop to display a link to the newly created Belgian and European websites for alternative dispute resolution and online dispute resolution. Following this new law, SafeShops.be will from now on also require its members to add the necessary mentions to their website.<\/h1>\n

Consumer protection in the EU<\/h5>\n

\"BelgianOnline retailers are confronted with a lot of legal obligations that were put in place to protect consumers. There is the 14 day cooling off period, the obligation to deliver in time, the 2 year legal warranty period, uncountable information obligations, \u2026
\nSafeShops.be, and Sirius legal for that matter, have always strongly supported all consumer protection initiatives. We believe that strong consumer protection legislation will automatically result in more trust in e-commerce, in higher sales and in a fair competition climate. Online consumer protection may also be an active tool for webshops to compete with offline retailers. Consumer protection in distance sales creates a level playing field with classic offline retailers in the sense that it compensates for the absence of personal interaction between buyer and seller, knowing that it is exactly that personal contact that creates trust in a \u201cclassic\u201d transaction.
\nWhereas the European Union and national Belgian and other governments have worked hard on creating a solid consumer protection framework over the past decades, practice has shown that consumers very often do not know their rights and, more importantly, even if they know their rights in many cases do not bother to insist upon having those rights respected by online retailers.
\nEspecially in cross border transaction and where relatively small amounts of money are concerned, consumers quite frankly do not bother to claim reimbursement, compensation or any other form of intervention by the seller. The reason, according to the European Union, is simple: the cost for a consumer to seek and final legal assistance and to start up proceedings against an unwilling retailer is in most cases higher than the value of his purchase, especially in cross border disputes.<\/p>\n

 <\/p>\n

New websites for national and international alternative dispute resolution<\/h5>\n

This is why the European Union has recently created two brand new tools that will in the future offer to consumers a fast, easy and cheap access to (out of court) dispute resolution, with on the one hand the Alternative Dispute Resolution directive for purely national disputes and on the other hand the Online Dispute resolution regulation that will offer assistance for cross border disputes between online retailers and consumers.
\nWe have already announced during a few presentations and articles last year that the Belgian government had transposed the EU Alternative Dispute Directive into Belgian law. This new law created in 2015 a new mediation and arbitration service within the FOD Economie (the \u201cConsumentenombudsdienst\u201d or \u201cCOD\u201d) that aims specifically at making alternative dispute resolution accessible to (online) consumers. Consumers are now able to file complaint with this COD, which will in its turn transfer the complaint to one of a number of recognized mediation and arbitration institutions (Eg. Geschillencommissie Reizen, Geschillencommissie Bouw, -Geschillencommissie Meubel, Ombudsdienst Telecom, \u2026). These institutions will in turn try to mediate or arbitrate the dispute under their own regulations with, in principle, a final decision within 90 days.
\nAs of January 2016 this system is completed with a European platform website that will interconnect all 28 national \u201cCOD\u201d authorities throughout the union. Consumers will now be able to file a complaint through a EU portal website in their own language. The complaint will subsequently be transferred to the relevant national \u201cCOD\u201d, which will mediate or arbitrate under its own regulations (or under those of the recognized mediation and arbitration institutions in that country.
\nThe entire system should guarantee to consumers that they will have easy, quick and cheap access too assistance if a purchase from a (foreign) website turns wrong. This in turn should help increase consumer trust and should help eliminate impediments to cross border trade and help the development of a true digital single market in Europe.<\/p>\n

 <\/p>\n

How does this concern your webshop?<\/h5>\n

Now, why is all of this important to SafeShops.be members, apart from the obvious fact that all online retailers should be aware of the existence of these ADR and ODR rules?<\/strong>
\nWell, EU and Belgian law require sellers to provide a clear link to both the Belgian Consumentenobudsdienst website and the EU ODR website on their own webshop pages. And this as of 1 January 2015. Sellers that do not provide the above link could face enforcement actions by the Economic Inspection services. SafeShops is therefore requesting and urging all of its label holders to make the necessary changes to their website as soon as possible. The required mentions will also be part of both initial legal screening as annual label renewal screening for all SafeShops.be members.
\nThe EU Commission urges sellers to display the link by 15 February at the latest. It is however still unclear how exactly these links should be displayed. We have chosen, based on the content of the EU regulation and directive, and after discussion with all other EU e-commerce label organizations member of EMOTA<\/strong> that webshops should be compliant by displaying the link at least under terms and conditions.
\nWe are therefore requested all of our members to add the following text to their general terms of sale:<\/p>\n

\u201cBij buitengerechtelijke regeling van het geschil is de\u00a0<\/i>Consumentenombudsdienst<\/i><\/b>\u00a0van de Federale overheid bevoegd om elke aanvraag tot buitengerechtelijke regeling van consumentengeschillen te\u00a0ontvangen. Deze zal op haar beurt de aanvraag ofwel zelf behandelen ofwel doorsturen naar een gekwalificeerde entiteit. U kan de Consumentenombudsdienst bereiken via deze link:\u00a0<\/i>http:\/\/www.consumentenombudsdienst.be\/\/nl<\/i><\/span><\/a>\u00a0.<\/i><\/span>Bij geschillen met een grensoverschrijdend karakter kan u bovendien beroep doen op het Online Dispute Resolution platform van de Europese Unie via deze link:\u00a0<\/i>http:\/\/ec.europa.eu\/od<\/i>r<\/span><\/a>\u00a0\u201d.<\/span><\/p>\n

“Dans le cadre du r\u00e8glement\u00a0 extrajudiciaire des litiges, le Service de M\u00e9diation des Consommateurs mis en place par le Gouvernement F\u00e9d\u00e9ral est comp\u00e9tent pour recevoir toute demande de r\u00e8glement extrajudiciaire de litiges de consommation.\u00a0 Ce service traitera la demande lui-m\u00eame ou la transf\u00e8rera \u00e0 l’entit\u00e9 qualifi\u00e9e. Vous pouvez contacter le Service de M\u00e9diation des Consommateurs via le lien suivant: http:\/\/www.mediationconsommateur.be\/\/fr<\/span><\/a><\/em><\/span>En cas de litige transfrontalier, vous pouvez de plus faire appel \u00e0 la plateforme “Online Dispute Resolution” de l’Union Europ\u00e9enne via le lien: http:\/\/ec.europa.eu\/odr<\/span><\/a> \u201d.<\/span><\/em><\/p>\n

“Im Falle einer aussergerichtlichen Beilegung des Rechtsstreits ist der Verbraucher-Ombudsdienst des Bundesregierung berechtigt jeden Antrag zur aussergerichtlichen Beilegung von Verbraucher Rechtsstreitigkeiten zu empfangen. \u00a0Dieser wird im Gegenzug den Antrag entweder selbst behandeln oder an die entsprechende Stelle weiterleiten. \u00a0Sie erreichen den Verbraucher-Ombudsdienst \u00fcber diesen Link:\u00a0http:\/\/www.ombudsdienstverbraucher.be\/\/de<\/a><\/span>Bei Streitigkeiten mit grenz\u00fcberschreitenden Charakter k\u00f6nnen Sie ausserdem \u00fcber diesen Link bei der \u201cOnline Dispute Resolution\u201d Plattform der Europ\u00e4ischen Union Beschwerde einlegen:\u00a0http:\/\/ec.europa.eu\/odr
\n<\/a><\/span><\/p>\n

“By way of Alternative Dispute Resolution measure, the Federal Service de M\u00e9diation des Consommateurs has been appointed to receive all demands of out of court settlement of consumer disputes. The Service will intervene directly or transfer your complaint to the appropriate service.\u00a0 You can contact the Service de M\u00e9diation des Consommateurs via this link: http:\/\/www.mediationconsommateur.be\/\/en.\u00a0In case of cross border dispute, you can contact the “Online Dispute Resolution” platform of the European Union via this link: http:\/\/ec.europa.eu\/odr .”<\/p>\n","protected":false},"excerpt":{"rendered":"

New EU rules require all webshop to display a link to the newly created Belgian and European websites for alternative dispute resolution and online dispute resolution. Following this new law, SafeShops.be will from now on also require its members to add the necessary mentions to their website. Consumer protection in the EU Online retailers are confronted with a lot of legal obligations that were put in place to protect consumers. There is the 14 day cooling off period, the obligation to deliver in time, the 2 year legal warranty period, uncountable information obligations, \u2026 SafeShops.be, and Sirius legal for that matter, have always strongly supported all consumer protection initiatives. We believe that strong consumer protection legislation will automatically result in more trust in e-commerce, in higher sales and in a fair competition climate. Online consumer protection may also be an active tool for webshops to compete with offline retailers. Consumer protection in distance sales creates a level playing field with classic offline retailers in the sense that it compensates for the absence of personal interaction between buyer and seller, knowing that it is exactly that personal contact that creates trust in a \u201cclassic\u201d transaction. Whereas the European Union and national […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[35],"tags":[],"class_list":["post-18258","post","type-post","status-publish","format-standard","hentry","category-non-classifiee"],"yoast_head":"\nNew European and Belgian mediation platforms are launched - Becom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New European and Belgian mediation platforms are launched - Becom\" \/>\n<meta property=\"og:description\" content=\"New EU rules require all webshop to display a link to the newly created Belgian and European websites for alternative dispute resolution and online dispute resolution. Following this new law, SafeShops.be will from now on also require its members to add the necessary mentions to their website. Consumer protection in the EU Online retailers are confronted with a lot of legal obligations that were put in place to protect consumers. There is the 14 day cooling off period, the obligation to deliver in time, the 2 year legal warranty period, uncountable information obligations, \u2026 SafeShops.be, and Sirius legal for that matter, have always strongly supported all consumer protection initiatives. We believe that strong consumer protection legislation will automatically result in more trust in e-commerce, in higher sales and in a fair competition climate. Online consumer protection may also be an active tool for webshops to compete with offline retailers. Consumer protection in distance sales creates a level playing field with classic offline retailers in the sense that it compensates for the absence of personal interaction between buyer and seller, knowing that it is exactly that personal contact that creates trust in a \u201cclassic\u201d transaction. Whereas the European Union and national […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/\" \/>\n<meta property=\"og:site_name\" content=\"Becom\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Becomdigitalfederation\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-07-28T11:41:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-02-28T15:34:46+00:00\" \/>\n<meta name=\"author\" content=\"SafeShops.be\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@becomdigital\" \/>\n<meta name=\"twitter:site\" content=\"@becomdigital\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SafeShops.be\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/\"},\"author\":{\"name\":\"SafeShops.be\",\"@id\":\"https:\/\/becom.digital\/fr\/#\/schema\/person\/9d2f9325b57c5b0c6f00b71c75dbc97f\"},\"headline\":\"New European and Belgian mediation platforms are launched\",\"datePublished\":\"2017-07-28T11:41:43+00:00\",\"dateModified\":\"2019-02-28T15:34:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/\"},\"wordCount\":1240,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/becom.digital\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg\",\"articleSection\":[\"Non classifi\u00e9(e)\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/\",\"url\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/\",\"name\":\"New European and Belgian mediation platforms are launched - Becom\",\"isPartOf\":{\"@id\":\"https:\/\/becom.digital\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg\",\"datePublished\":\"2017-07-28T11:41:43+00:00\",\"dateModified\":\"2019-02-28T15:34:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage\",\"url\":\"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg\",\"contentUrl\":\"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/becom.digital\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"New European and Belgian mediation platforms are launched\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/becom.digital\/fr\/#website\",\"url\":\"https:\/\/becom.digital\/fr\/\",\"name\":\"Becom\",\"description\":\"Your digital wings\",\"publisher\":{\"@id\":\"https:\/\/becom.digital\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/becom.digital\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/becom.digital\/fr\/#organization\",\"name\":\"Becom\",\"url\":\"https:\/\/becom.digital\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/becom.digital\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/becom.digital\/app\/uploads\/2023\/10\/Becom_logo_POS_basic-3-e1697538309895.png\",\"contentUrl\":\"https:\/\/becom.digital\/app\/uploads\/2023\/10\/Becom_logo_POS_basic-3-e1697538309895.png\",\"width\":200,\"height\":72,\"caption\":\"Becom\"},\"image\":{\"@id\":\"https:\/\/becom.digital\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/Becomdigitalfederation\/\",\"https:\/\/x.com\/becomdigital\",\"https:\/\/www.linkedin.com\/company\/becomfederation\/\",\"https:\/\/www.instagram.com\/becomfederation\/\",\"https:\/\/www.youtube.com\/@becom-federation\",\"https:\/\/open.spotify.com\/show\/0oBItlT3FIpj6AxEqllkta\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/becom.digital\/fr\/#\/schema\/person\/9d2f9325b57c5b0c6f00b71c75dbc97f\",\"name\":\"SafeShops.be\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/becom.digital\/fr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/da5393b081e417a6ab1ceca8c0015557335249f645266f1ac2052b2db52d59f2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/da5393b081e417a6ab1ceca8c0015557335249f645266f1ac2052b2db52d59f2?s=96&d=mm&r=g\",\"caption\":\"SafeShops.be\"},\"sameAs\":[\"http:\/\/www.safeshops.be\"],\"url\":\"https:\/\/becom.digital\/fr\/author\/safeshops-be\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"New European and Belgian mediation platforms are launched - Becom","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/","og_locale":"fr_FR","og_type":"article","og_title":"New European and Belgian mediation platforms are launched - Becom","og_description":"New EU rules require all webshop to display a link to the newly created Belgian and European websites for alternative dispute resolution and online dispute resolution. Following this new law, SafeShops.be will from now on also require its members to add the necessary mentions to their website. Consumer protection in the EU Online retailers are confronted with a lot of legal obligations that were put in place to protect consumers. There is the 14 day cooling off period, the obligation to deliver in time, the 2 year legal warranty period, uncountable information obligations, \u2026 SafeShops.be, and Sirius legal for that matter, have always strongly supported all consumer protection initiatives. We believe that strong consumer protection legislation will automatically result in more trust in e-commerce, in higher sales and in a fair competition climate. Online consumer protection may also be an active tool for webshops to compete with offline retailers. Consumer protection in distance sales creates a level playing field with classic offline retailers in the sense that it compensates for the absence of personal interaction between buyer and seller, knowing that it is exactly that personal contact that creates trust in a \u201cclassic\u201d transaction. Whereas the European Union and national […]","og_url":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/","og_site_name":"Becom","article_publisher":"https:\/\/www.facebook.com\/Becomdigitalfederation\/","article_published_time":"2017-07-28T11:41:43+00:00","article_modified_time":"2019-02-28T15:34:46+00:00","author":"SafeShops.be","twitter_card":"summary_large_image","twitter_creator":"@becomdigital","twitter_site":"@becomdigital","twitter_misc":{"Written by":"SafeShops.be","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#article","isPartOf":{"@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/"},"author":{"name":"SafeShops.be","@id":"https:\/\/becom.digital\/fr\/#\/schema\/person\/9d2f9325b57c5b0c6f00b71c75dbc97f"},"headline":"New European and Belgian mediation platforms are launched","datePublished":"2017-07-28T11:41:43+00:00","dateModified":"2019-02-28T15:34:46+00:00","mainEntityOfPage":{"@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/"},"wordCount":1240,"commentCount":0,"publisher":{"@id":"https:\/\/becom.digital\/fr\/#organization"},"image":{"@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage"},"thumbnailUrl":"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg","articleSection":["Non classifi\u00e9(e)"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/","url":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/","name":"New European and Belgian mediation platforms are launched - Becom","isPartOf":{"@id":"https:\/\/becom.digital\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage"},"image":{"@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage"},"thumbnailUrl":"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg","datePublished":"2017-07-28T11:41:43+00:00","dateModified":"2019-02-28T15:34:46+00:00","breadcrumb":{"@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#primaryimage","url":"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg","contentUrl":"http:\/\/newrelease.safeshops.be\/wp-content\/uploads\/2017\/07\/shutterstock_301033028-300x200.jpeg"},{"@type":"BreadcrumbList","@id":"https:\/\/becom.digital\/fr\/new-european-and-belgian-mediation-platforms-are-launched\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/becom.digital\/fr\/"},{"@type":"ListItem","position":2,"name":"New European and Belgian mediation platforms are launched"}]},{"@type":"WebSite","@id":"https:\/\/becom.digital\/fr\/#website","url":"https:\/\/becom.digital\/fr\/","name":"Becom","description":"Your digital wings","publisher":{"@id":"https:\/\/becom.digital\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/becom.digital\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/becom.digital\/fr\/#organization","name":"Becom","url":"https:\/\/becom.digital\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/becom.digital\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/becom.digital\/app\/uploads\/2023\/10\/Becom_logo_POS_basic-3-e1697538309895.png","contentUrl":"https:\/\/becom.digital\/app\/uploads\/2023\/10\/Becom_logo_POS_basic-3-e1697538309895.png","width":200,"height":72,"caption":"Becom"},"image":{"@id":"https:\/\/becom.digital\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Becomdigitalfederation\/","https:\/\/x.com\/becomdigital","https:\/\/www.linkedin.com\/company\/becomfederation\/","https:\/\/www.instagram.com\/becomfederation\/","https:\/\/www.youtube.com\/@becom-federation","https:\/\/open.spotify.com\/show\/0oBItlT3FIpj6AxEqllkta"]},{"@type":"Person","@id":"https:\/\/becom.digital\/fr\/#\/schema\/person\/9d2f9325b57c5b0c6f00b71c75dbc97f","name":"SafeShops.be","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/becom.digital\/fr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/da5393b081e417a6ab1ceca8c0015557335249f645266f1ac2052b2db52d59f2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/da5393b081e417a6ab1ceca8c0015557335249f645266f1ac2052b2db52d59f2?s=96&d=mm&r=g","caption":"SafeShops.be"},"sameAs":["http:\/\/www.safeshops.be"],"url":"https:\/\/becom.digital\/fr\/author\/safeshops-be\/"}]}},"_links":{"self":[{"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/posts\/18258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/comments?post=18258"}],"version-history":[{"count":0,"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/posts\/18258\/revisions"}],"wp:attachment":[{"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/media?parent=18258"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/categories?post=18258"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/becom.digital\/fr\/wp-json\/wp\/v2\/tags?post=18258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}